Shipping Policy
Fulfillment Time
Orders will be fulfilled within 5-7 days from the date of purchase.
Processing Time
- Ready Stock Items:
Our processing time for ready-stock items typically ranges from 3 to 5 working days after an order is placed, depending on the order load and specific crafting requirements. Customization may affect this processing time. - Customised Items:
For customised items, the processing time may vary from 5 to 7 working days, as specified on the product page under the "shipping" column.
Delivery Time
Delivery times vary based on the location of the recipient's address and our official courier partner is J&T Express. The delivery period begins on the first day the tracking information indicates that the item has been "picked up." For shipping details, delivery times, and prices please refer to the table below for specific countries.
Shipping Charges
Location | Weight | Rates |
West Malaysia | 0-1kg | RM 8 Free shipping for order above RM 150 |
East Malaysia | 0-1kg | RM 15 Free shipping for order above RM 200 |